Forge is live at Learning Technologies London, meet us at Booth H30 + keynote Thu 30 April at 11am, Theater 9. Book a demo →
Retail sees 60%+ annual turnover on the floor. Your classroom onboarding burns out the moment the new hire walks onto the shop floor. Forge replaces it with on-shift coaching, short, contextual, mobile, and measures the impact on the KPIs retail leaders actually run on.
shift-first 90-second coaching moments that fit between customers. Not 45-minute modules no one completes on the floor.
your new loyalty programme, your seasonal campaign, Forge coaches the entire network in days, not weeks, in every language.
basket size, attachment rate, NPS, shrinkage. Forge proves which coaching moved which number per store, per region, per manager.
Sometimes the moment calls for a 90-second flashcard. Sometimes a role play before the difficult conversation. Sometimes a podcast on the commute. The coach reads the moment and pushes the format that lands, or the learner asks for the one they need. 15+ activity types today, more shipping every quarter.
Spaced-repetition cards on the policy, the playbook, the product. Built for retention.
flashcards · scratchcards · match-pairs
Pre-flight checks and FAQs for the call, the audit, the launch. The list adapts to the role and the moment.
checklist · FAQ
Drop-in assessments tied to the modules. Proof of knowledge, not proof of attendance.
quiz
Lecture, interview or Q&A audio formats, listen on the commute, between sites, or before the 1:1.
lecture · interview · Q&A
Slide decks, manga-style animated explainers, AI avatar videos, ready to present at the QBR, ready to broadcast across the org.
slides · animated video · AI avatar
Tutor, assessor or role play, practise the difficult conversation, the live demo, the regulator interview before the real one.
tutor · assessor · role play
From floor coaching to regulatory basics, configure each template with your brand, your SOPs, and your POS. Forge speaks retail natively, and scales from one store to thousands in days.
Nova is a retail floor performance coach, built for boutique, flagship and luxury operations.
Coach your sales org on prospecting, pitching, negotiation and pipeline discipline.
Coach your customer-facing teams on posture, tough conversations, satisfaction measurement and omnichannel journeys.
Master food hygiene rules (HACCP, BPH), prevent contamination, manage allergens, respect the cold chain and guarantee traceability, coached daily in a highly regulated environment.
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